When I started facing interruptions with my internet connection last summer, I never expected the problem to persist for a whole year with no solution in sight so far.
Although I am an IDM customer, the problem was attributed to some faulty cables/equipment on Ogero’s side, and the latter claimed they cannot do anything about it until the active cabinets project that was promised in the beginning of 2017 reaches my area. Come to think of it logically, the thing is similar to owning a car with the manufacturer simply refusing to repair it for you because they have a new model coming out next year!
But guess what, more than a year later the situation is even worse with the below poor readings on my modem for more than a week now.
So it’s 2018 and I am getting less than 0.01 Mbps as a download speed.
We have been hearing promises for much better speeds ever since a new director general was appointed at Ogero, and except for the publicity stunts they stage every now and then to show us 100 Mbps speeds around some places in Beirut, I personally haven’t seen any sign of real progress. If anything, my experience shows short sighted vision and a lack of proper planning from their side, I mean how on earth can you cease support on your existing infrastructure when you have hundreds of thousands still connected to it?
Ogero have been trying to change their image for a while now starting with the rebranding work they did, getting more active on social platforms, and getting engaged with so called “influencers”, but nothing will really change it unless they put their words into actions, and until then they will always be regarded as one of the “daweiyir dawleh” that simply work by the “daweiyir dawleh” standards!